CUSTOMER CARE

Buying a new home should be exciting and enjoyable, that’s why we have trained sales staff to guide you through every stage of the process from deciding on a house style to making the choices that will make your new home your own, they’ll even make those choices for your if it’s not possible for you to be here during the construction of your new home.

Our experienced staff will deal with your questions, requests and other issues as they occur, as a starting point our Frequently Asked Questions and Jargon Buster should be helpful.

Our After Sales Service is there to bring peace of mind once you’ve moved in. At the handover of your new home you’ll meet a member of our After Sales team who will become your point of contact for the next two years. Our After Sales Service has systems in place to ensure that any difficulties are dealt with promptly and professionally.