After Sales

We’ll take care of you well after your move in date. With every Springfield Property we offer 24 hour after sales cover for the first two years of purchasing your property. While we hope that nothing goes wrong, our professional in-house maintenance teams are on hand to carry out house repairs in case it does.

REPORTING A FAULT

CENTRAL SCOTLAND
Please contact our temporary phone number - 07771 816414 or 
 aftersaleslarbert@springfield.co.uk 

Kitchen appliance faults should be reported to the supplier detailed in your customer handbook.

CENTRAL SCOTLAND OUT-WITH OFFICE HOURS
Report an emergency to: 0330 7260 179


NORTH OF SCOTLAND
Please contact aftersalesnorth@springfield.co.uk

Kitchen appliance faults should be reported to the supplier detailed in your customer handbook.

NORTH OF SCOTLAND EMERGENCY OUT-WITH OFFICE HOURS
Report an emergency to: 0330 7260 179

The numbers for plumbing and electrical emergencies are specific to your development and are provided in your handbook.


UTILITIES EMERGENCY NUMBERS
To report a leak in or loss of utility supply in the first instance please contact:
Gas: National Gas Emergency Service 0800 111 999
Electric: Scottish & Southern Energy 0800 300 999
Scottish Power 0845 272 7999
Water: Scottish Water 0845 600 8855


We have adapted how home visits are carried out to keep customers, sub-contractors and after sales staff safe. You can find details of this - HERE.