After Sales

REPORTING A FAULT

CENTRAL SCOTLAND DURING OFFICE HOURS
Monday to Thursday 8:30am to 5:30pm and Friday 8:30am to 4:30pm
REPORT AN EMERGENCY OR FAULT (except faults with kitchen appliances)*
To GRETA, LORRAINE or SIMON on: 01324 555536
 aftersaleslarbert@springfield.co.uk 

*Kitchen appliance faults should be reported to the supplier detailed in your customer handbook.

CENTRAL SCOTLAND OUT-WITH OFFICE HOURS
Report an emergency to: 0330 7260 179


NORTH OF SCOTLAND DURING OFFICE HOURS
Monday to Thursday 8:00am to 5:00pm and Friday 8:00am to 4:00pm
REPORT AN EMERGENCY OR FAULT (except faults with kitchen appliances)*
To MARIE on: 01343 552550
marie.rees@springfield.co.uk

*Kitchen appliance faults should be reported to the supplier detailed in your customer handbook.

NORTH OF SCOTLAND EMERGENCY OUT-WITH OFFICE HOURS
Report an emergency to: 0330 7260 179

The numbers for plumbing and electrical emergencies are specific to your development and are provided in your handbook.


UTILITIES EMERGENCY NUMBERS
To report a leak in or loss of utility supply in the first instance please contact:
Gas: National Gas Emergency Service 0800 111 999
Electric: Scottish & Southern Energy 0800 300 999
Scottish Power 0845 272 7999
Water: Scottish Water 0845 600 8855