After Sales Coordinator
- Job title:
- After Sales Coordinator
- Closing date:
- 27 January 2022
We are now recruiting for an After Sales Coordinator to join their dynamic team.
We are looking to recruit a reliable and organised individual to join our After Sales team on a full-time basis. This role would be based in our Larbert office (once current working from home restrictions are lifted).
You will always maintain a positive, empathetic and professional attitude towards customers at all times. Candidates will be responsible for promptly responding to customer enquiries and communicating with customers through various channels. You will acknowledge and respond to all customer complaints to resolve any issues by coordinating with sub-contractors and managing the diaries of our maintenance team. You will also walk customers through basic troubleshooting and setup processes. The successful candidate will be responsible for any administration tasks and have the ability to arrange meetings and appointments.
You will have a very strong work ethic and an excellent telephone manner with exceptional communication and organisational skills. Candidates with previous After Sales experience within the construction industry would be advantageous but full training would be provided. Any previous customer service or administration experience would also be beneficial.